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Complaint #FC-12345678
Submitted on April 15, 2025
Flight Information
| Airline: | Turkish Airlines |
| Flight Number: | TK1950 |
| Departure: | Istanbul (IST) |
| Arrival: | London Heathrow (LHR) |
| Date: | April 10, 2025 |
Complaint Details
| Category: | Airline |
| Type: | Flight Delay |
| Contacted Airline: | Yes |
| Assignee: | John Smith |
Complaint Progress
Complaint Submitted
April 15, 2025 at 10:30 AM
Your complaint has been received and is being processed.
Under Review
April 16, 2025 at 9:15 AM
Your complaint is being reviewed by our team.
Sent to Airline
April 17, 2025 at 2:45 PM
Your complaint has been forwarded to Turkish Airlines for resolution.
Awaiting Resolution
Pending
Waiting for response from the airline.
Complaint Resolved
Pending
Final resolution and compensation details.
Communication History
Turkish Airlines
April 18, 2025 at 11:20 AM
Thank you for bringing this matter to our attention. We are investigating the cause of the delay on your flight TK1950 and will provide more information within 3 business days.
You
April 18, 2025 at 4:45 PM
Thank you for your response. I would like to add that I incurred additional expenses for accommodation due to this delay. I have uploaded the receipts to my complaint file.
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